Shipping policy
Last updated: May 15, 2026
Thank you for shopping with us.
All products are made to order and produced specifically after your purchase has been placed. Because of this, processing times may vary.
Processing Time
Please allow 2–7 business days for order processing and production before shipment.
Orders are not shipped or delivered on weekends or holidays.
Estimated Shipping Times
Estimated delivery times after shipment:
- Austria: 3–7 business days
- Europe: 5–14 business days
- International: 7–21 business days
Please note that shipping times are estimates only and may vary due to customs, carrier delays, weather conditions, or high demand periods.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available).
Customs & Import Taxes
International customers are responsible for any customs fees, import duties, taxes, or additional charges that may apply in their country.
Incorrect Addresses
Customers are responsible for providing the correct shipping address at checkout.
We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
We are not responsible for shipping delays, lost packages, or delivery issues caused by shipping carriers or customs services.
If your package appears to be lost, please contact the shipping carrier directly using your tracking information.
Contact
If you have any questions regarding shipping, please contact us at:
studio.7777@outlook.com