Refund policy

Last updated: May 15, 2026

Thank you for shopping with us.

All of our products are made to order. This means that each item is produced specifically for you after your order is placed. Because of this, we do not accept returns, exchanges, or cancellations for change of mind, incorrect size selection, or buyer’s remorse.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

studio.7777@outlook.com

Please include:

Your order number
A description of the issue
Clear photos of the item and packaging

Once your request is reviewed and approved, we will offer a replacement or refund at no additional cost.

Non-Returnable Items

The following items cannot be returned or exchanged:

Made-to-order products
Personalized or custom items
Sale items or gift cards (if applicable)

Shipping Issues

Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

We are also not responsible for delays caused by shipping carriers, customs, or external circumstances outside our control.

Contact

If you have any questions regarding this policy, please contact us at: